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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of The Wolverine

The Wolverine

September 10, 2024

3  out of  5
rating by The Wolverine
"Knowledgeable agents, very friendly, tries to get to know you as a person but just another client"
We responded:
"Thank you for stopping by to let us know how we are doing. Thank you for your business!"
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Samantha Pauls

August 28, 2024

5  out of  5
rating by Samantha Pauls
"Candi helped us find what fit our budget the best. She is awesome!"
We responded:
"Thank you for choosing us for your insurance, Samantha!"
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Todd Davis

August 22, 2024

5  out of  5
rating by Todd Davis
"Candi at Ashleigh Fallo's State Farm office was such a huge help with getting my boat claim processed. She stayed in contact with the Claims Rep and myself and helped communicate to me what was going on and helped get issues cleared up. Candi is a great person to work with and everyone at Ashleigh Fallo's place was awesome help. I highly recommend doing business with them."
We responded:
"We are elated to hear you had a smooth claim process for your boat insurance. Candi works hard to ensure that claims go smoothly. Thanks for being the best part of State Farm!"
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Emileigh Parker

August 21, 2024

5  out of  5
rating by Emileigh Parker
"Nothing but great things to say about State Farm!! Farah was great with explaining and setting me up! Will always recommend!! Ask for Farah!!"
We responded:
"We are so happy you had a great experience getting your insurance setup and understanding your coverages. So glad Farah could be such a big help!"
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renee bingham

August 14, 2024

5  out of  5
rating by renee bingham
"Candi was very courteous, efficient, informative, and kind. It was truly a pleasure to speak with her and get my account set up. She made something I'd been stressing about a breeze- a huge weight lifted couldn't be more thankful for her 😌"
We responded:
"Thank you for your kind of review of our team member Candi! We are so happy we are able to help you with your insurance account!"
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John Herring

July 28, 2024

5  out of  5
rating by John Herring
"I was moving out here from thousands of miles away. This office was recommended by my state farm agent back home. I wanted to compare auto I strange and other things. He said this will help you. I had the pleasure of speaking with Farah S. She was more than helpful with explaing the coverages for both my cars! On her initiative she asked about homeowners insurance. Thank goodness she did be abuse I wad looking in flood zones! I could call her any time and give her addresses. She educated me, told me what to look for in a home for safety and lower insurance costs! This was exhausting but not to her! She was so super friendly and trustworthy that I followed all her recommendations. Because of her she made moving out here a breeze and I'm fully insured and knowledgeable. The office is full of nicrpeople and even have snacks for you! Like who does that? Farah is simply a nice person who goes beyond and then some!"
We responded:
"Thank you for your kind review. We are so glad that you chose our office!"
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omar delgado

July 25, 2024

5  out of  5
rating by omar delgado
"Great place to do business. They provided very detailed information on home, auto and life insurance and really take care of their customers! Ashleigh Fallo is the best!!"
We responded:
"Thank you, Omar! We are happy we were able to get you the best deal and coverage for your auto insurance and life insurance. "
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Brian Lancaster

July 24, 2024

5  out of  5
rating by Brian Lancaster
"Ashleigh and her team were wonderful to work with!!!! They saved me and my family a ton of money!!!! They were awesome! I highly recommend Ashleigh fallo!!!!!!"
We responded:
"Thank you for the five star review!"
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Andrew Roach

July 24, 2024

5  out of  5
rating by Andrew Roach
"Ashleigh and her office is very knowledgeable and very kind. Thanks to you and staff for taking great care of all your policy holders!"
We responded:
"We appreciate your kind review of your experience with our team. "
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Ben Burman

July 24, 2024

5  out of  5
rating by Ben Burman
"Ashleigh is a great agent that cares deeply about her customers and community."
We responded:
"Thank you for being a great customer!"
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Katie Myers

July 24, 2024

5  out of  5
rating by Katie Myers
"Ashleigh and her team are amazing to work with!"
We responded:
"Thank you for your kind review of your experience with our office, Katie. "
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Richard Turbeville Jr.

July 24, 2024

5  out of  5
rating by Richard Turbeville Jr.
"Great team!"
We responded:
"Thank you for your 5 star review!"
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Biloxi Beach

July 24, 2024

1  out of  5
rating by Biloxi Beach
"NEVER DO BUSINESS WITH THESE PEOPLE. Especially this agent office. For someone running a business, Ashleigh Fallo is seriously lacking an understanding of basic economics. This State Farm office is all about your money going to them and State Farm. By doing business elsewhere I have a savings of over three hundred and fifty dollars. The epitome of amateurs at their finest."
We responded:
"Hi Biloxi Beach, I am disheartened to know you feel this way about myself and my business. As much as I value State Farm, I am aware that we cannot make every customer happy as much as I would love to. I do see you were an occupant during an apartment fire, and if you were unsatisfied with the claim process, let us know so we can contact them and see what more we can do. Contractually speaking , it's very possible claims did all they could to reimburse you to the fullest extent of your policy limits that you chose upon initially starting the policy. I take great pride in myself as well as my employees and customer service we provide, please give us a call to allow us to make this situation better. "
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Abigail Hilyer

June 30, 2024

5  out of  5
rating by Abigail Hilyer
"I called in to get a quote and even though she couldn't write my policy because of my address, Candi was awesome and helped me out with so much information!"
We responded:
"We are so happy that Candi was able to point you in the right direction for your insurance needs. Thanks for thinking of us!"
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Josh Martin

June 30, 2024

5  out of  5
rating by Josh Martin
"Incredible staff but Candice Fox was especially helpful"
We responded:
"Thank you for your review! Candice does a great job of making sure our customers are taken care of."
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David Acevedo

June 24, 2024

5  out of  5
rating by David Acevedo
"Excellent Service, great prices and very friendly / helpful staff !"
We responded:
"Thank you for the kind review David!"
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Sandra Rhoden

June 14, 2024

5  out of  5
rating by Sandra Rhoden
"After having a huge increase in our insurance, I called Farah at State Farm. She was able to give me valuable advice and new policies at reasonable pricing. Farah was very professional and a pleasure to work with. Looking forward to a long term relationship with this company!!"
We responded:
"Thank you for your review of your experience with Farah! We are so glad we were able to provide value to your insurance experience."
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Recinda Smith

May 30, 2024

5  out of  5
rating by Recinda Smith
"Farah is amazing! She is friendly, professional, and got me the best deal!"
We responded:
"So happy we were able to provide you great coverage at a great price! Farah takes great care of our customers."
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Emily Agregaard

May 29, 2024

5  out of  5
rating by Emily Agregaard
"Recently went through an apartment fire and everyone has been so kind and helpful. Candy helped us change our insurance to a new apartment with no issues! Amazing team!"
We responded:
"We are so happy that we have been able to assist you in your fire claim and in such a tragic event. We are happy to have you as a customer!"
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Andrew Lambert

May 21, 2024

5  out of  5
rating by Andrew Lambert
"Great customer service as well as very fast with working with someone I cut my current insurance by almost $200 a month just by switching thanks for the great customer service"
We responded:
"Hi Andrew! Thanks for stopping by to share your experience with us! We are so glad we were able to save you money and provide exceptional customer service. Thanks for being a great customer!"
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Russene Murphy

May 12, 2024

5  out of  5
rating by Russene Murphy
"Ashleigh and Farah helped me easily transition to SF from another company where I’d been a customer for 25 years. The customer service at this office is worth the switch. What are you waiting for? Make the switch and you won’t be disappointed. Let Farah get you insurance overage through a local company that will make sure you have no worries!"
We responded:
"It means so much to us that you chose us as your new insurance provider and made the switch after 25 years of loyalty to your previous company. We hope we can earn your business for the next 25 years! Thank you so much for the kind review! "
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Matthew Cartwright

April 25, 2024

5  out of  5
rating by Matthew Cartwright
"Worked with Willena and she was extremely helpful. Took calls/text messages while on vacation."
We responded:
"Thank you for your review and glad to hear Willena went the extra mile for you! Thank you for trusting us with your insurance. "
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Tammy D “Tamm” Magee

April 23, 2024

5  out of  5
rating by Tammy D “Tamm” Magee
"I received one of the best customer service care from the ladies and gentlemen at this office. They really care about their clients. A special thanks to Ms. Candi."
We responded:
"We are so happy that Candi was able to provide top notch customer service. Thank you for your review and we are so glad you chose us for your insurance!"
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Stephanie Dart

April 19, 2024

5  out of  5
rating by Stephanie Dart
"We had the pleasure of working with Willena. She was very thorough and explained our policy to us in a manner that we understood. She has assisted us in every step of the way and answered any questions that we had. We could tell that she actually cares and we're not just another policy holder to her."
We responded:
"Thank you for leaving such a kind review of your experience with Willena. I’m so glad we were able to assist you in explaining your insurance coverage and what it entails. Thank you for being the best part of State Farm!"
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Montana Pritchard

March 20, 2024

5  out of  5
rating by Montana Pritchard
"Willena helped me so much and made it such an easy process for someone who does not understand insurance! I couldn’t be happier with the who transaction! Thank you so much"
We responded:
"Thanks for the kind words, Montana! We’re happy to hear Liz was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"